Returns & Cancellation Policies

Cancellation

• Orders may be cancelled within three business days after submission at no charge.
• After three days, cancelled orders are subject to a 20% cancellation charge.
• Once an order is in transit to you from our facility, it cannot be cancelled.
• Any special made or custom orders cannot be cancelled after three business days of the order being submitted.

Returns

• Should an item need to be returned, please contact us within ten days of delivery. All returns are subject to a 20% restocking fee.
• Return freight charges are the responsibility of the purchaser. Contact our customer service team and we will assist you in arranging an economical return carrier.
• Returned products must be in new and unused condition unless there is a defect in workmanship or material.

Adjustments

• If we reduce the price of an exact product that you purchased within ten business days of your order submission date, we will gladly make an adjustment to your method of payment.

Please contact customer service to initiate the return process at [email protected].
Questions? Call 877-376-7977 to speak with our knowledgeable product information team.